Contenido
Prerrequisitos
Students taking this course should have the following skills: end-user skills with Windows®-based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.
An introductory course in a Windows operating system, or equivalent skills and knowledge, is required. Students can take any one of the following Element K courses: Introduction to Personal Computers: Using Windows XP or Introduction to Personal Computers: Using Windows 7.
The following Element K courses are additionally recommended: Windows XP: Introduction or Microsoft® Windows 7: Level 1.
Al finalizar:
Upon successful completion of this course, students will be able to:
• identify the components of standard desktop personal computers.
• identify fundamental components and functions of personal computer operating systems.
• identify best practices followed by professional personal computer technicians.
• install and configure computer components.
• install and configure system components.
• maintain and troubleshoot peripheral components.
• troubleshoot system components.
• install and configure operating systems.
• maintain and troubleshoot installations of Microsoft Windows.
• identify network technologies.
• install and manage network connections.
• support laptops and portable computing devices.
• support printers.
• identify personal computer security concepts.
• support personal computer security.
Temario:
Lesson 1: Personal Computer Components
Topic 1A: Personal Computer Components
Topic 1B: System Unit Components
Topic 1C: Storage Devices
Topic 1D: Personal Computer Connection Methods
Lesson 2: Operating System Fundamentals
Topic 2A: Personal Computer Operating Systems
Topic 2B: Windows User Interface Components
Topic 2C: Windows File System Management
Topic 2D: Windows System Management Tools
Lesson 3: PC Technician Professional Best Practices
Topic 3A: Tools of the Trade
Topic 3B: Electrical Safety
Topic 3C: Environmental Safety and Materials Handling
Topic 3D: Perform Preventative Maintenance
Topic 3E: Diagnostics and Troubleshooting
Topic 3F: Professionalism and Communication
Lesson 4: Installing and Configuring Peripheral Components
Topic 4A: Install and Configure Display Devices
Topic 4B: Install and Configure Input Devices
Topic 4C: Install and Configure Adapter Cards
Topic 4D: Install and Configure Multimedia Devices
Lesson 5: Installing and Configuring System Components
Topic 5A: Install and Configure Storage Devices
Topic 5B: Select and Install Power Supplies
Topic 5C: Select and Install Memory
Topic 5D: Select, Install, and Configure CPUs and Cooling System Units
Topic 5E: Install and Configure System Boards
Lesson 6: Maintaining and Troubleshooting Peripheral Components
Topic 6A: Troubleshoot Display Devices
Topic 6B: Maintain and Troubleshoot Input Devices
Topic 6C: Troubleshoot Adapter Cards
Topic 6D: Troubleshoot Multimedia Devices
Lesson 7: Troubleshooting System Components
Topic 7A: Troubleshoot Storage Devices
Topic 7B: Troubleshoot Power Supplies
Topic 7C: Troubleshoot Memory
Topic 7D: Troubleshoot CPUs and Cooling Systems
Topic 7E: Troubleshoot System Boards
Lesson 8: Installing and Configuring Operating Systems
Topic 8A: Install Microsoft Windows
Topic 8B: Upgrade Windows
Topic 8C: Add Devices to Windows
Topic 8D: Optimize Windows
Lesson 9: Maintaining and Troubleshooting Microsoft Windows
Topic 9A: Operating System Utilities
Topic 9B: Back Up Microsoft Windows
Topic 9C: Troubleshoot Microsoft Windows
Topic 9D: Recover Microsoft Windows
Lesson 10: Network Technologies
Topic 10A: Network Concepts
Topic 10B: Network Communications
Topic 10C: Network Connectivity
Topic 10D: Internet Technologies
Lesson 11: Installing and Managing Network Connections
Topic 11A: Create Network Connections
Topic 11B: Install and Configure Web Browsers
Topic 11C: Maintain and Troubleshoot Network Connections
Lesson 12: Supporting Laptops and Portable Computing Devices
Topic 12A: Laptop and Portable Computing Device Components
Topic 12B: Install and Configure Laptops and Portable Computing Devices
Topic 12C: Maintain and Troubleshoot Laptops and Portable Computing Devices
Lesson 13: Supporting Printers
Topic 13A: Printer Technologies
Topic 13B: Printer Components
Topic 13C: Printer Processes
Topic 13D: Install and Configure Printers
Topic 13E: Maintain and Troubleshoot Printers
Lesson 14: Personal Computer Security Concepts
Topic 14A: Security Fundamentals
Topic 14B: Security Protection Measures
Topic 14C: Data and Physical Security
Topic 14D: Wireless Security
Topic 14E: Social Engineering
Lesson 15: Supporting Personal Computer Security
Topic 15A: Install and Configure Security Measures
Topic 15B: Maintain and Troubleshoot Security Measures
Appendix A: Mapping Course Content to the CompTIA A+ Essentials (2009 Edition) 220-701 Exam Objectives
Appendix B: Mapping Course Content to the CompTIA A+ Practical Application (2009 Edition) 220-702 Exam Objectives
Appendix C: CompTIA A+ Acronyms
Appendix D: A Brief History of Personal Computers
